Product Support
For Support of all Shadow products purchased in the United States, contact us here or call 909-307-2626 and choose Option 3 when prompted.
Please leave your contact information, model number, date of purchase, and name of dealer where you purchased your product.
INTERNATIONAL SUPPORT
Reach out to one of our distributors closer to you in order to facilitate any support you may need.
| Country | Name | Phone | Fax | |
| AE | Sadek Musical Instruments Center | sadekmusik@yahoo.com | +9714-4341523 | +9714-2227652 |
| AT | Music Import | support@musicimport.com | +43 (0) 55 22 / 42 1 24 | +43 (0) 55 22 / 42 1 17 |
| AU | Australasian Music Supplies (AMS) | info@austmusic.com.au | ||
| BE | AB Music NV/SA | info@abmusic.be | +32 15 33 80 00 | +32 15 33 90 00 |
| BR | Michael Instrumentos Musicais | contact@michael.com.br | (55 31) 21029270 | (55 31) 3261-8712 |
| BR | Washburn do Brasil | 0055-613611181 | 0055-61-3613417 | |
| CA | D´Addario Canada | orders@daddariocanca.com | 001-905-8890116 | 001-905-8898998 |
| CH | OWL Produtcts & Distribution | +41-41-9214562 | +41-41-9217151 | |
| CL | MUSIC CENTER E.I.R.L. | ventas@musiccenter.cl | +56 (61) 212150 | |
| CY | Panasound Music Center s.r.o | 00357 22 44 23 02 | 00357 22 31 55 49 | |
| CZ | Praha Music Center s.r.o. | info@pmc.cz | +420 226 011 181 | +420 226 011 112 |
| DE | Shadow Electronics | sales@shadow-electronics.com | 09195-9299-0 | 09195-9299-30 |
| DK | Polysonic Danmark AS | info@polysonic.dk | 41 15 99 66 | |
| ES | Enrique Keller S.A. | keller@zarautz.com | +34 943 833 500 | +34 943 835 958 |
| ES | Ferrer Musical S.A. | central@ferrermusical.es | 93 247 34 77 | 93 231 55 23 |
| FI | Millbrook Musiikki OY | info@millbrook.fi | 00358-9-1351488 | 00358-9-1351588 |
| FR | Algam | contact@algam.net | +33 (0) 2 40 18 37 00 | +33 (0) 2 40 18 37 29 |
| GR | Do Re Mi Mavromustakis S.A. | +30 310-237595 | +30 310-267229 | |
| GR | Philippos Nakas | +30 210 6686203-4 | +30 210 6686209 | |
| GR | Stollas S.A. Music-Sound-Light | +30 2610-435400 | +30 2610-435440 | |
| GT | Inversiones Casa Instrumental S.A. | mercadeo@casainstrumental.com | (502) 5990-9932 | (502) 2429-9002 |
| HR | Rainbow Music International | 003856-1-6288115 | 00385-1-6289245 | |
| HU | Accord-Music | accordmu@axelero.hu | +36-1-3423623 | +36-1-3423623 |
| IE | Waltons World of Music, Units 6 A | nwalton@waltonsmusic.ie | (00+353+1) 820 7425 | (00+353+1) 820 7426 |
| IL | R.B.X. International Co. Ltd. | 00972-3-9256900 | 00972-3-9220612 | |
| IT | Domus Musica S.r.l. | info@domusmusica.it | +39 (0)41.923927 | +39 (0)41.5388281 |
| IT | Master Music S.r.l. | info@master-music.it | +39-02-95.32.81.02 | +39-02-95.32.86.07 |
| JP | Arai & Co. Inc. | info@ariaguitars.com | 052-711-3311 | 052-711-3319 |
| LU | AB Music | sales@abmusic.be | +32 15 33 80 00 | +32 15 33 90 00 |
| MX | Casa Veerkmap S.A. de C.V. | ventas@veerkamp.com | +52 5668-0480 | +52 5668-0478 |
| NL | AB Music | office@abmusic.be | 015 33 80 00 | |
| NL | Bas van den Broek b.v. | sales@basvandenbroek.com | +31 (73) 599 9090 | +31 (73) 5995946 |
| NO | Polysonic Norway | jo@polysonic.no | +47 67 97 70 00 | +47 6797 70 01 |
| NZ | Hawke´s Bay Agencies | rob@hba.co.nz | (06) 834-4075 | (06) 834-0552 |
| PL | Gama Sp. z o.o. | biuro@gama.gda.pl | +48 58 301-97-42 | +48 58 301-97-42 |
| PL | Music Dealer sp.j. | info@musicdealer.com.pl | 081 745 06 04 | 081 745 06 05 |
| PL | Romuald i Nell Henglewscy | henglewsscy@henglewscy.com.pl | 0048-61-8684848 | 0048-61-8680023 |
| PR | Tropical Music of Puerto Rico | 001-787-7265360 | 001-787-7278181 | |
| PT | F. Ribeiro Instrumentos Musicais, Lda. | info@fribeiro.com | 21 812 65 43 | 21 812 71 92 |
| QA | Al-Emadi Trading Co. | 00974-4423554 | 00974-438272 | |
| RO | Elit Music | elitmusic@rdslink.ro | +40 (0)259-416 034 | |
| RU | BOSSMAN Company | info@bossman.ru | +7(499) 261-76-35 | |
| RU | Sent Onore | info@sentonore.ru | +7 (095) 974-60-15 | |
| SE | Polysonic AB | 0046-31-7069050 | 0046-31-7069110 | |
| SG | Davis Guitar Music Centre | info@davisguitar.com | 65-6-33 75 092 | 65-6-33 77 059 |
| SI | Sever Musical Instruments & Equipment | Sever contact | 00386-5-6402075 | 00386-5-6402076 |
| SK | PMC s.r.o. | info@prahamusic.sk | +421 035 640 1981 | |
| SY | Musi-Ka | musi-k@net.sy | 00963-11-3333952 | 00963-11-3331506 |
| TH | Bravo Music Co., Ltd | bravo@bravomusic.co.th | (66) 02 - 866 - 1152 | (66) 02 - 866 - 1152 |
| TN | Sonomusic | sonomusic@gnet.tn | 01.333.076 | 01.353.825 |
| TR | Omem Oner Music | oner@onermusic.com | +90 212 294 6988 | +90 212 321 1295 |
| UK | Barnes and Mullins Ltd. | sales@bandm.co.uk | +44 (0)1691 652449 | +44 (0)1691 655582 |
| ZA | Racoustic Guitar | racoustic@umoyo.com | +27 (0)21 683 0597 | +27 (0)21 671 0984 |