Product Support
For Support of all Shadow products purchased in the United States, contact us here or call 909-307-2626 and choose Option 3 when prompted.
Please leave your contact information, model number, date of purchase, and name of dealer where you purchased your product.
INTERNATIONAL SUPPORT
| Country | Name | Phone | Fax | |
| AE | Sadek Musical Instruments Center | sadekmusik@yahoo.com | +9714-4341523 | +9714-2227652 |
| AT | Music Import | support@musicimport.com | +43 (0) 55 22 / 42 1 24 | +43 (0) 55 22 / 42 1 17 |
| AU | Australasian Music Supplies (AMS) | info@austmusic.com.au | ||
| BE | AB Music NV/SA | info@abmusic.be | +32 15 33 80 00 | +32 15 33 90 00 |
| BR | Michael Instrumentos Musicais | contact@michael.com.br | (55 31) 21029270 | (55 31) 3261-8712 |
| BR | Washburn do Brasil | 0055-613611181 | 0055-61-3613417 | |
| CA | D´Addario Canada | orders@daddariocanca.com | 001-905-8890116 | 001-905-8898998 |
| CH | OWL Produtcts & Distribution | +41-41-9214562 | +41-41-9217151 | |
| CL | MUSIC CENTER E.I.R.L. | ventas@musiccenter.cl | +56 (61) 212150 | |
| CY | Panasound Music Center s.r.o | 00357 22 44 23 02 | 00357 22 31 55 49 | |
| CZ | Praha Music Center s.r.o. | info@pmc.cz | +420 226 011 181 | +420 226 011 112 |
| DE | Shadow Electronics | sales@shadow-electronics.com | 09195-9299-0 | 09195-9299-30 |
| DK | Polysonic Danmark AS | info@polysonic.dk | 41 15 99 66 | |
| ES | Enrique Keller S.A. | keller@zarautz.com | +34 943 833 500 | +34 943 835 958 |
| ES | Ferrer Musical S.A. | central@ferrermusical.es | 93 247 34 77 | 93 231 55 23 |
| FI | Millbrook Musiikki OY | info@millbrook.fi | 00358-9-1351488 | 00358-9-1351588 |
| FR | Algam | contact@algam.net | +33 (0) 2 40 18 37 00 | +33 (0) 2 40 18 37 29 |
| GR | Do Re Mi Mavromustakis S.A. | +30 310-237595 | +30 310-267229 | |
| GR | Philippos Nakas | +30 210 6686203-4 | +30 210 6686209 | |
| GR | Stollas S.A. Music-Sound-Light | +30 2610-435400 | +30 2610-435440 | |
| GT | Inversiones Casa Instrumental S.A. | mercadeo@casainstrumental.com | (502) 5990-9932 | (502) 2429-9002 |
| HR | Rainbow Music International | 003856-1-6288115 | 00385-1-6289245 | |
| HU | Accord-Music | accordmu@axelero.hu | +36-1-3423623 | +36-1-3423623 |
| IE | Waltons World of Music, Units 6 A | nwalton@waltonsmusic.ie | (00+353+1) 820 7425 | (00+353+1) 820 7426 |
| IL | R.B.X. International Co. Ltd. | 00972-3-9256900 | 00972-3-9220612 | |
| IT | Domus Musica S.r.l. | info@domusmusica.it | +39 (0)41.923927 | +39 (0)41.5388281 |
| IT | Master Music S.r.l. | info@master-music.it | +39-02-95.32.81.02 | +39-02-95.32.86.07 |
| JP | Arai & Co. Inc. | info@ariaguitars.com | 052-711-3311 | 052-711-3319 |
| LU | AB Music | sales@abmusic.be | +32 15 33 80 00 | +32 15 33 90 00 |
| MX | Casa Veerkmap S.A. de C.V. | ventas@veerkamp.com | +52 5668-0480 | +52 5668-0478 |
| NL | AB Music | office@abmusic.be | 015 33 80 00 | |
| NL | Bas van den Broek b.v. | sales@basvandenbroek.com | +31 (73) 599 9090 | +31 (73) 5995946 |
| NO | Polysonic Norway | jo@polysonic.no | +47 67 97 70 00 | +47 6797 70 01 |
| NZ | Hawke´s Bay Agencies | rob@hba.co.nz | (06) 834-4075 | (06) 834-0552 |
| PL | Gama Sp. z o.o. | biuro@gama.gda.pl | +48 58 301-97-42 | +48 58 301-97-42 |
| PL | Music Dealer sp.j. | info@musicdealer.com.pl | 081 745 06 04 | 081 745 06 05 |
| PL | Romuald i Nell Henglewscy | henglewsscy@henglewscy.com.pl | 0048-61-8684848 | 0048-61-8680023 |
| PR | Tropical Music of Puerto Rico | 001-787-7265360 | 001-787-7278181 | |
| PT | F. Ribeiro Instrumentos Musicais, Lda. | info@fribeiro.com | 21 812 65 43 | 21 812 71 92 |
| QA | Al-Emadi Trading Co. | 00974-4423554 | 00974-438272 | |
| RO | Elit Music | elitmusic@rdslink.ro | +40 (0)259-416 034 | |
| RU | BOSSMAN Company | info@bossman.ru | +7(499) 261-76-35 | |
| RU | Sent Onore | info@sentonore.ru | +7 (095) 974-60-15 | |
| SE | Polysonic AB | 0046-31-7069050 | 0046-31-7069110 | |
| SG | Davis Guitar Music Centre | info@davisguitar.com | 65-6-33 75 092 | 65-6-33 77 059 |
| SI | Sever Musical Instruments & Equipment | Sever contact | 00386-5-6402075 | 00386-5-6402076 |
| SK | PMC s.r.o. | info@prahamusic.sk | +421 035 640 1981 | |
| SY | Musi-Ka | musi-k@net.sy | 00963-11-3333952 | 00963-11-3331506 |
| TH | Bravo Music Co., Ltd | bravo@bravomusic.co.th | (66) 02 - 866 - 1152 | (66) 02 - 866 - 1152 |
| TN | Sonomusic | sonomusic@gnet.tn | 01.333.076 | 01.353.825 |
| TR | Omem Oner Music | oner@onermusic.com | +90 212 294 6988 | +90 212 321 1295 |
| UK | Barnes and Mullins Ltd. | sales@bandm.co.uk | +44 (0)1691 652449 | +44 (0)1691 655582 |
| ZA | Racoustic Guitar | racoustic@umoyo.com | +27 (0)21 683 0597 | +27 (0)21 671 0984 |