All Shadow Electronics orders are shipped from Redlands, California.
Any other International orders are handled through International Distributors. Contact us for information about local distributors near you.
RETURNS
We accept product returns in new condition in their original packaging within 30 days of purchase. If you think your product is defective, please contact us at support@shadowelectronics.com, or at (909) 307-2626 before shipping it back so we may determine the quickest possible resolution to your problem. Requesting a Return: Contact our experts at support@shadowelectronics.com, or at (909) 307-2626 to obtain a return authorization. Please do not ship back any merchandise without a return authorization.
Warranty claims made outside of the United States will be processed in the customer’s home country by a Shadow Electronics authorized distributor.